1) Find a local crane service with a reputable history.
In some markets, newer is better; however, when it comes to professional crane service, the company with the most experience is always the most reliable option. A well-established crane service will have many important strengths that you need to be able to rely on as a customer, such as an extensive parts inventory and technical support to make sure your job is done properly.
2) Check the Company’s Availability.
Your project may be a long term endeavor with a flexible timeframe, or you may require immediate, emergency service. Not all companies can offer both kinds of service, and this factor alone can help you narrow down your choices quickly.
The crane service you select should have proof of full coverage insurance readily available for you to see upon request. No one can afford to risk doing business with a company that can cause significant damages in an accident and then fail to provide any compensation for those damages afterwards.
4) The Company Should Have a Thorough Knowledge of Permits Required and Public Safety Regulations for Operations in Your Area.
Each state has its own, slightly different laws governing crane operations, particularly in public places. As most cranes are highly visible, the chances of local officials asking to see permits and proper qualifications are high. Your crane service provider should be well versed in the local laws of crane operation in your area, and they should also be able to guide you through all the steps necessary to make sure that your project is completed in the safest, most professional manner to avoid fines or other possible hazards.
5) Do You Need Full Service or Simply a Crane Rental?
If you have your own qualified crane operator, you can save money by simply renting the suitable crane for your job rather than paying extra for a full service crane with its own operator.
6) Which Type of Crane Do You Need for Your Project?
Consider these main categories:
- Hydraulic cranes are used for a variety of heavy lifting projects, and are typically named by how many tons of weight they can move.
- Crawler cranes require minimal setup and can move more freely with their load, carrying up to thousands of tons.
- Forklifts are perfect for smaller jobs, especially when heavy objects need to be moved indoors.
7) What Are the Certification Standards of the Operators?
Different crane companies have different requirements of training for their crane operators, and they should be able to show you the credentials of their staff upon request.
8) Check for Well-Maintained and Regularly Inspected Equipment.
Any reliable crane service needs to have records of their routine maintenance inspections, so that you know that you are paying for machinery which will safely and efficiently perform the task at hand.
9) How Does the Company Treat You?
The value of customer service cannot be underestimated; if you feel you aren’t being given the attention and care that you need from a crane service company representative, then how can you trust their service? A reliable crane company values their customers, and it shows.
10) Check for a Reasonable Price.
Most crane service companies should provide you with a free quote for your project, and you should compare that figure with other companies to ensure you are being charged fairly. Take into consideration that better service often comes with a price, and sometimes it’s well worth it.